FAQ: Flex Factory Digital Gift Cards

by Grace Taotua

You have questions, we have answers. Here's the vital information first.

  • This is a digital gift card. This means you won't recieve a physical card.
  • This card never expires, as long as our store is open for business. The cards can not be redeemed for cash.
  • Gift cards have a maximum value of $500. If you'd like to purcahse a gift card with a higher value, please email us at hello@flexfactory.store


Can a gift card be used more than once?

Yes, provided there is still a balance remaining on the card.


Can more than one gift card be used towards a purchase?

Yes. A customer can redeem another gift card during checkout.


Can a gift card be used to buy a gift card?

No, you can't use a gift card to buy another gift card.


Can a gift card be used to pay for shipping and taxes?

Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can gift cards be used in conjunction with a discount code?

Yes, gift cards are a form of payment.

Can gift cards be reloaded?

No, you can't reload a gift card.

How do customers check their balance?

Customers can't check their own gift card balance, but we can check the balance and send this info to you.

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